The Chain by Frank Co.

Resources
for brands.

Step-by-step guides for every module in The Chain. Open the PDF for the module you need. Videos will sit beside each guide as they are released.

13 PDF guidesModule by moduleVideos coming soon
Start here

Getting Started with The Chain

A quick tour of the redesigned platform for brands. It shows the core modules (traceability, compliance, worker wellbeing and reporting) and how to use each one. Read this first.

View PDF guide ↗▶ Video coming soon
14 pages

Set up your account4 guides

Add the people and places your data depends on.

01
Module guide

How to Add a Factory

Register your Tier 1 manufacturing facilities. They form the base for factory progress tracking and CO₂ reporting.

PDF · 4 pages
View PDF guide ↗▶ Video coming soon
02
Module guide

How to Add a Warehouse

Add storage and distribution sites for a fuller picture of where your products travel.

PDF · 4 pages
View PDF guide ↗▶ Video coming soon
03
Module guide

How to Add a Product

Add products one by one, or import many at once from a spreadsheet.

PDF · 10 pages
View PDF guide ↗▶ Video coming soon
04
Module guide

How to Add a Manager

Invite brand team members to sign in, get factory activity alerts and see the Head Office Wage Tracker.

PDF · 5 pages
View PDF guide ↗▶ Video coming soon

Compliance and people4 guides

Track audits, certifications, reviews and wages.

05
Module guide

Certification Tracker

Manage supplier Scope Certifications and order-specific Transaction Certificates in one place.

PDF · 8 pages
View PDF guide ↗▶ Video coming soon
06
Module guide

Factory Audit Tracker

Upload audit reports. AI reads each PDF, pulls out the key details and flags upcoming expiries.

PDF · 7 pages
View PDF guide ↗▶ Video coming soon
07
Module guide

Factory Review

Assess a factory section by section under Factory Progress and track its certification readiness.

PDF · 7 pages
View PDF guide ↗▶ Video coming soon
08
Module guide

Wage Tracker

Upload payroll and compare what factories pay against living and minimum wage, including the cost to close the gap.

PDF · 11 pages
View PDF guide ↗▶ Video coming soon

Supply chain and products4 guides

Map your chain and build product data and passports.

09
Module guide

Supply Chain Module

Record, manage and map your whole supply chain, from Tier 1 factories to Tier 4 raw material sources.

PDF · 8 pages
View PDF guide ↗▶ Video coming soon
10
Module guide

Product Lifecycle

Record a product’s journey, from the factory that made it to water use, chemicals and sustainability data.

PDF · 9 pages
View PDF guide ↗▶ Video coming soon
11
Module guide

Add Factory CO₂ Data

Enter Scope 1, 2 and 3 activity data and let The Chain calculate each factory’s CO₂e.

PDF · 7 pages
View PDF guide ↗▶ Video coming soon
12
Module guide

Create a DPP and Check DPP Health

Build a Digital Product Passport, reachable by link or QR code, and check how complete it is.

PDF · 8 pages
View PDF guide ↗▶ Video coming soon
Can’t find what you need or want a walkthrough? Email tanya@thefrankco.com and the team will help.